Lift Showroom | Melbourne & Sydney | Next Level Elevators

Google Rating

4.9

Based on 157 reviews

Next Level Elevators - Home Lifts / Residential Lifts (Sydney)

4.9

review us on See all reviews

Adam M

1720746929

Our business, Constructing Spaces Pty Ltd could not be more impressed with the work of the installer Karl at our most recent project in Hawthorn, Victoria. A true professional that took the utmost pride in his work and was a pleasure to deal with. Thanks Karl. Great work.

Fynn Cortiula

1720083138

Bakhos was very helpful

Arvin Rasta

1719960645

The guys got the job done with no hassle. Mark the installer was professional and handy with providing information during install to make it run smooth

Howard Duncan

1718585044

The whole process was easy and we are very happy with our new lift. All the staff from sales through to installation and handover were great. The lift itself is a great addition to our new home, which given the cost of building in 2024 is not a huge expense for the future proofing it gives us.

Rob Sherring

1717732079

Installation fantastic service & maintenance likewise. I recommend this company wholeheartedly.

Kylie Pearson

1717407940

Mitch is very polite, helpful and communicates with you during the whole process. What a wonderful person to have working for your company

Alexandra Rowell

1717150873

We had Bakhos servicing our lift and we are very happy with the service he performed.Bakhos is professional, knowledgeable and friendly.Another reason I like Bakhos to service my home lift is because for any reason I cannot be home on the day my lift is due to be serviced my mother is able to communicate with him as he speaks Spanish! That’s a bonus!! as my mum’s English is not that good.😃 Excellent!!

wayne dickie

1716873682

As usual great service today from the technician. Explained the issue and resolved with minimum fuss.

John Messenger

1716439871

Very professional and a great team. A fantastic result. Thank you.

Thomas Scott-Harvey

1716427242

Good blokes. Nice and neat work. Karl was a delight to have on site.

Jack Holmes

1716427052

Karl was a fantastic installer! Hopefully get him to install my next lift!

Wayne Jones

1715235834

Mitch attended to service our lift today. He’s always happy, enthusiastic about the product and an absolute pleasure to deal with.

Cheryl Hann-Woodlock

1714953774

There were BIG issues with communication and securing dates with this company. The office staff were often rude.I had a delivery of equipment sent without prior notification. This became problematic as it couldn’t be moved and was in the way with renovations.Finalisation of the installlation was delayed 2 months due to late arrivals of the equipment from Italy. I paid a deposit in may and finally was able to use the lift in January.The office made it VERY CLEAR they did not appreciate being called about delivery dates, installation dates.I had been informed the lift installation would be 3 months. It took over 7 months to have a lift one could use.The lift is good,,,,,but the service was AWEFUL from the office staff.Lack of communication is a huge problem.!!!

Luciana Monteiro

1714540022

Nandara was amazing! She really knows her stuff and made the process very smooth. Super friendly and helpful, she made sure I got exactly what I was looking for. Highly recommend her we are definitely going with Next Level Elevators.

Terum Khoomp

1714433226

Communication with Trent was fabulous throughout the ordering process. He was patient, honest and very knowledgeable about all aspects of the lift, which went a long way towards helping us choose the lift and the finishes. Customer service at its finest :)

Matthew Cameron

1714368711

James came out for repair and service today and was fantastic. Explained everything and answered all of our questions.

Ram Subramanian

1713226454

Mitch has serviced the lift yesterday post 6 months of installation, and he is very humble, modest and services the lift to precision. He will keep you updated all the steps, and provide a clear easy to understand lift description.Mitch was the installer too 6 months back and installed to perfection. Refer pics.Next Level Elevator lifts are the most premium lifts in residential space based on my research. Look no further.Eddie, the lead at Next Level is easily approachable, and will help you in all ways to make technical things happen.We were fussy with our install for a flush finish (so that lift is not spotted at all in the house) and zero threshold (for wheelchair access). thanks to next level to make it happen.

Rob Sherring

1713169657

Awesome

Adam Darling

1712880577

shady nassif

1712828241

Trent was great to work with. His service was second to none and the product is to the highest quality. Thank you Trent it was a pleasure.

Elias Lellis

1712707755

Great service and support

Joe Pavlovic

1712635686

Most pleased with Mitch's aproach, sevice and advice. I found Mitch (technician) helpful, keen and capable.

Neil Watt

1712559900

The job was done quickly and cleanly, with a good explanation from Mitch about what the work involved.

A G

1712354415

Always great service. Highly recommended.

Brett Lynch

1711521197

Mitch once again did a great job. He is very friendly and explains any issues thoroughly and clearly.

Jan Monasso

1711413440

We were very happy with the service. Shawn was a delight to work with and the lift is working perfectly. Everything was fully explained and i would recommend this company if thinking of installing a lift

William Duncan

1711408506

Marcos the technician rang and introduced himself prior to arrival and was friendly informative and helpful when at the job . We managed to fix the issue of phone / NBN because of him

Libby Petersen

1710630935

We were very happy with the service we received. The lift works beautifully.

Anne Davis

1710323177

On time . Polite. Difficult problem identified and remedied with easy to understand explanation . Very efficient

Ian

1709724347

Excellent warrantyservice call from Mitch.

vicki nolan

1709059091

Next level lifts are great and the whole process has been easy. Mitch our service guy is extremely knowledgeable and helpful also very pleasant and communicative letting us know exactly when he will be arriving- pleasure to deal with.

Clare Bear

1709029788

Next level elevatorsGood company to deal with.Annual service done for a cost.Nice to know there close by in case of an emergencyMike and Clare

Antony Ridley

1708293951

Ray Vella

1707373959

Very prompt and polite Mitch explained things as he serviced very happy

Gail Robson

1707352553

Our lift service man was extremely helpful and is very pleasant to have in our home

Mark Edmonds

1707279051

Mitch did a great job servicing our lift. Next Level very professional from booking service to timely action.

Beverley Nutt

1706600359

Very happy with Next Level Elevators, there professional and friendly staff are always informative, and understanding of clients needs.

Beverley Nutt

1706508044

Very happy with lift service today, Mitch very polite and professional

Frank Lawler

1706502265

Jason was great very thorough and informative

Ian Sheen

1705970785

Service was completed extremely thoroughly. Mitch was spot on with timings. Communicated all he did and very clean. A pleasant experience without any of the usual “Tradey” attitude.

Shaun Storer

1705569598

Had our lift for 4 years and has been serviced by Mitch for the past two services. Very happy with the service Mitch supplies, he explains all that he is doing and if anything needs to be replaced or checked he is all over it. A good fella to have working on our Lift.

Jess and Nic

1705280338

Prompt no fuss service. Very polite and knowledgeable

John Sinclair

1704411376

We had a prompt response from next level elevators when our lift melfunctioned after a power outage.And the technician expertly solved the problem.

Marita Scott

1704337223

Mitch was efficient and friendly. Clearly explained what had been done.

Peter V'landys

1703198071

Niall outstanding.Servicemen who attended also exceptional. The staff are a credit to the company. From my experience this will drive sales.

George Yu

1703112913

Professional service

Alan Adams

1703028296

Lift installation and followup service cannot be faulted. Very professional and easy to work with. Lift is smooth and relaible.

lance fernando

1701921270

Pleasant and friendly staff who carried out the service

Lawrence Yung

1701831570

megan Buxton

1701216959

Great service, love our lift. Handover was smooth and easy.

Matthew Mcnee

1701050488

Arrived when they said they would, friendly knowledgeable technician and explained everything he was doing and got on with the job quickly. Very happy

George Mauderer

1701042432

Excellent tradesmen know there Job

Chris Chandler

1700879476

Always a pleasure to have Mitch carry out periodic services on our Next Level lift. Always has a smile, so friendly, really knows the product and takes time to answer my questions.

A J Tsiantas

1700438076

Wonderful experience with next level elevators from our initial consult to install and to servicing. All the team has been great to deal with from Eddie to Mitch with commissioning and servicing.

Makeup Habiba

1699944600

Bakhos was quick and efficient with his job, he took us through everything that we needed to do and also was so friendly, I enjoyed having him to set up our elevator and I am really satisfied with how everything turned out, he also cleaned the lift and ensured that it was perfect before we were ready to use it.

Peter Tate

1699922633

Prompt, friendly service from Mitch

Brian Corney

1699580812

Mitch, as always, did a careful and comprehensive safety and service check of our elevator.

bob brittles

1699234732

Mitch from Next Level Elevators was very professional and engaging when servicing our lift today.We would strongly recommend their services to other lift owners.

Berislav Crnkovic

1699234145

Professional and friendly

Peter Spring

1699054967

Caleb is great! Called to say when he would be arriving. Friendly and efficient. Great experience having him service our lift.

Rebecca Bray

1698978950

Great service! Mitch was super helpful, friendly and prompt when maintaining our lift. Thanks 🙂

David Deutscher

1698872567

Mitch communicated by text his ETA on the expected day , a helpful email of the appointment sent earlier. Mitch was compétant , knowledgeable & pleasant & answered my queries v well.I’d give him a job anyday! Thankyou

Simon Maister

1698563553

Excellent service, job well done. Special thanks to Eddie - project manager, Scott - installer, Sam office coordinator. Thank you very much. Our lift takes us up and down now. We are very happy. Thank you Next Level Elevators team. Regards Simon.

Simon Maister

1698563106

Excellent service. Thank you very much Next Level Elevators team. Cheers

Robert Canto

1698233928

I recently had my lift serviced by Bakhos. He was very polite, on time, efficient and explained what service issues there were. His bubbly personality and work ethics made him a pleasure to deal with!

Bronwyn Fulton

1698039803

We were extremely happy with the Next Level installation and commissioning team. They were delightful to deal with and did a fantastic job getting our lift up and running. All the work was meticulously done. Thanks to Matias, David and Bakhos!

Jane Scicluna

1697689925

Mitch did a great job

Tricia Houghton

1697527211

Mitch was really terrific. So polite so efficient and really lovely manner and nature. He gave us a great explanation on everything he had done without our asking. He made very easy for us to picture and understood and with special understanding to our big time distance away from a company office. We couldn’t have asked for anything better

Rodney Reading

1697514539

Our annual lift service was conducted with friendly and efficient service by Mitch and we are very confident and satisfied with the work completed. Rod & Heather

Magdalena Bishop

1697513201

Bakhos was really great today in servicing my lift

Sue O'Shanassy

1697149750

Our Next Level elevator (Ascent) was installed over 5 years ago and we couldn’t be more happy with the product and customer service.We were pleased that it was Mitch who came yesterday to carry out our yearly service as we met him last time and were confident the service would be performed in an efficient manner - which it was. Mitch is also is very personable and we look forward to seeing him when it is time for our next service. Thanks Mitch.

Donna Campion

1697090858

Bakhos is a lovely, friendly man 👍This is the second time he has serviced our lift and he’s done a wonderful job ( again ) he explains everything he does and why so that we have a clear understanding of what’s happening . I’ll request him again 😊

Therese Hume

1697077782

Just had the 6mth service, excellent, prompt, polite, professional and fixed the issue. Love our lift.

Vani Manokaran

1697074401

Carmel

1696911458

From the first day, when we looked at elevators in your showroom, until today, when Matt installed our shaft, we’ve experienced true professionalism from all involved. Our sincere thanks 🙏 goes to Samantha, Eddie and Peter as well as Matt. We will not hesitate to let friends and family know about how smooth your organisation has made this experience for us. Thank you all.

Elizabeth Hamilton

1696909271

The Service and Professionalism from Trent at Next Level Elevators has be exceptional! We had a very long wait for our DA approval therefore we had a period of 18 months that we were finalising the design and finishes which needed certain changes and decisions. Nothing was ever a problem during our discussions and everything was actioned immediately. A pleasure to deal with.

Sharon Snir

1696826210

Next level is literally next level. Fantastic service, brilliant polite mechanic and a lift that lifts me and my spirits every time I use it

Robyn Schofield

1696552304

It was great to have Mitch service our lift today. He’s a friendly young guy who patiently explained, once more,the reset technique!

Margaret Seychell

1691545246

Mitch was very efficient, friendly and explained all costs and everything that he was doing for the service on my lift.I highly recommend Next Level Elevators.

Roger Youil

1691026965

Thanks Mitch for your great work today servicing my lift. Everything was explained well and executed with no fuss.

Brendan Morris

1689723125

We are very happy with our lift from Next Level Elevators, installation was hassle free and the regular service from Mitch is great. He takes the time to check everything, tells what he has adjusted and askes if we have any issues or questions. Great service Mitch , thanks

Fiona Barber

1688965946

Mitch was extremely helpful and efficient today, when he performed the annual service on our lift.

Wendy Timms

1688522072

Mitch was punctual, thorough and took the time to make sure we were across all the upgrades he installed

Carolyn Sinclair

1688432623

Mitch arrived to do our annual service here @ Marengo and like last time did an excellent job. Very efficient and informative about what was needed for another year.Thanks Mitch & Next Level 👍

Andrea Murphy

1686294008

We just had our 6 mth service and would absolutely recommend Next Level Elevators. Their customer service was excellent. Mitch was very knowledgeable, very competent and answered any questions we had. All our dealings with Next Level have been fantastic. We are located at Moggs Creek and would not hesitate to recommend them to anyone down the Great Ocean Road 😊

Jim Tsiantas

1686115538

Great team, experience, knowledge and install by Mitch has complemented the whole package .

Deborah Wilson

1684913834

Pranit was very professional and did a great job on our lift service today I highly recommend Next Level Elevators

Sam Vassallo

1684818910

Mitch fixed the problem very quickly and efficiently also kept me in the loop as to his arrival time, very happy with the result thanks Mitch

Murugesu Paramanathan

1684394428

Therese Hume

1684386638

Fantastic company & product. Would be so much greater if you had your own builders. Also we had to pay extra thousands to store the lift as we had a lot of difficulty getting a builder. We recommend informing customers to get their builder locked in first before ordering the lift. Otherwise professional friendly and polite effecient staff. Great job. Thankyou. I would recommend you.

Michelle Board

1683111719

Highly recommended - thank you Pranit

Susan Senserrick

1680586739

Extremely happy from the first contact to our current dealings with all staff.Pranit recent attended to carry out the service, nothing too hard, more the willing to explain and accommodate. All the technicians that have attended are willing to go above and beyond. Can not recommend Next Level Elevators highly enough. 👍🏻

Greg McGill

1678948989

Pranit was on time considering we live in rural Victoria he was pleasant and helpfuljust our entire dealing with Next Level staff

James MCDougall

1675027246

Great Company to work with. Very helpful and punctual.

Ron & Joan Morton

1674176423

David Smith and the entire team provided us with excellent communication and coordination of the various skilled people to provide advice to achieve the modifications designed to give us the best outcome. We are very happy with our new lift.

Marg Thomas

1670826660

We found Rich and his installation team very pleasant. Communication was so relaxed that we offered them free accommodation in our downstairs flat for the week with home cooked meals.Their workmanship was first class resulting in the final product being much admired.Since the completion of the Next Level Elevator, it has been a valuable asset to our house, both practically and financially. We highly recommend this company to other home owners.Margaret and Graham Thomas. Strathdale, Vic.

Stephen Bolonis

1669582154

Great service and quick install process

John Lisle

1669334784

Pranit serviced our lift. He was most courteous, very friendly & helpful & efficient. Because we had recently moved into our new home which came with the lift he took the time to walk us through all of the functions and safety features of the Compact lift. Highly recommended.

Sue Senserrick

1652349607

So happy with the level of professionalism. From the first phone call, visiting the showroom, installation by Reece plus the commissioning of our new lift.Christina answered endless emails managing to co-ordinate the commissioning of our lift in time for my 90 year old Mum’s visit from interstate. Mum was extremely pleased she didn’t have to navigate the internal stairs. 😂Great work by all.👍🏻 ⭐️⭐️⭐️⭐️⭐️

Ardy Eldib

1644822905

The team at next level elevators have been excellent in all aspects from booking, servicing all the way through to the technical team. Tahlia has been brilliant to deal with in coordinating the technician to attend and kept me updated at all times.Pranit the technician has been amazing, he has a wealth of knowledge. He resolves all my technical issues, any concerns I have and answers all my questions that provides reassurance.Thank you and definitely recommend to install a next level elevator.

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